Privacy Policy

The purpose of this Privacy Policy (“Policy”) is to explain how Webhost24x7 and its affiliates (“Webhost24x7,” “we,” “our,” or “us”) collect, use, maintain, and share information in connection with your use of our websites (including, services, and applications (collectively, the “Services”). It also highlights the options accessible to you for using, accessing, and otherwise controlling your personal data that we process. This Privacy Policy (the “Privacy Policy”) does not apply to information you may handle as a customer while using our Services.

Webhost24x7 values your privacy and is devoted to building long-term relationships based on trust, and would never knowingly break that trust. As a result, we collect and utilize personal data only as needed to provide you with world-class products and services. We may collect and receive information about our Services’ users (“users,” “you,” or “your”) from a variety of sources, including: information you provide through your user account on the Services (your “Account”) if you sign up for the Services; your use of the Services; your Support Tickets, Live Chat, or other support communication channels; and information from third-party websites, services, and partners. Personal data contains information such as your name, address, and phone number:

  • Name
  • Location or Address
  • Contact number
  • DOB
  • Email address
  • Other information gathered that could be used to directly or indirectly identify you.

To ensure that you are completely informed, we urge that you read this Privacy Policy in its entirety. We value the security of your personal information. We adhere to generally established standards to safeguard the personal information given to us, both during transmission and after receipt. If you have any queries concerning our procedures or any of your rights outlined below, please contact our dedicated team at This mailbox is actively checked and managed so that we can provide an experience you can rely on.


  • Provided by you

We will ask you for some of your personal data (e.g., contact information, name, etc.) in order for you to use our Services and other elements of our Site. The amount and type of information we collect is determined by the nature of the engagement.

  • Account Registration

Account-related information, such as account number, purchases, when goods renew or expire, information requests, and customer support inquiries, as well as notes or details explaining what you asked for and how we reacted, is collected in connection with your use of our support. When you create an Account, we may request contact information from you, such as your name, company name, address, email address, and phone number. Furthermore, when registering a domain name, you may be asked to provide this information for the domain name’s registrant, administrative contact, technical contact, and billing contact (collectively, “Domain Name Registration Information”), which will be submitted to the appropriate domain registry or registration database.

  • Payment Information

When you add your bank account information to your Account, it is directly (and encryptedly) transferred to our third-party payment processor. When you transfer personal information, your browser will display a security icon. We do not save bank account information on our systems; nevertheless, we have access to and may retain subscriber information via our third-party payment processor.

  • Communications

If you contact us directly, you may be asked to provide additional information to help us answer their questions or conduct our business, such as your name, email address, phone number, the contents of any message and/or attachments you send us, and any other information you choose to provide. The type of personal information we collect is determined by the service, support, or sales inquiry. If any more personal information is collected from you in addition to the information required during the account registration process, the reasons for doing so will be made apparent to you at the time we ask for it.


  • Web server logs 

We, like other websites, collect certain information automatically and store it in log files. Furthermore, when you use our Services, we may automatically collect certain information from your device. Landing page, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages,  date/time stamp, clickstream data,  and referring URL are examples of this information. We utilize the information we collect about you from our Site to help personalize search results, diagnose server problems, and operate our Site. We also use this data to gather broad demographic information to help us improve our Site and make your browsing and purchase experience more enjoyable. Except as required to prevent fraud or misuse on our system, this is not linked to any personally identifiable information.

  • Cookies and Other Tracking Technologies

We, like other websites, collect certain information automatically and store it in log files. Furthermore, when you use our Services, we may automatically collect certain information from your device. Landing page, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages,  date/time stamp, clickstream data,  and referring URL are examples of this information. We utilize the information we collect about you from our Site to help personalize search results, diagnose server problems, and operate our Site. We also use this data to gather broad demographic information to help us improve our Site and make your browsing and purchase experience more enjoyable. Except as required to prevent fraud or misuse on our system, this is not linked to any personally identifiable information.

More specifically, we employ various sorts of cookies for various purposes: 

(i) “Required cookies” are required for our website to function correctly, 

(ii) “Performance cookies” enable us to monitor how visitors interact with our website in order to measure and enhance its performance, 

(iii) “Functional cookies” enable us to remember choices you make on our website, and 

(iv) “Advertising cookies” are used to show you advertisements that are relevant to your interests. Cookies may be used to track referrals from internal and external affiliates, as well as ad campaigns. The use of cookies can be controlled at the browser level.

  • Usage of our Services

We may collect information regarding your involvement with and utilization of our Services, such as CPU and memory usage, storage capacity, navigation of our Services, and system-level data, when you use our Services. We use this information to operate the Services, maintain and improve the Services’ performance and use, create new features, safeguard the security and safety of our Services and our customers, and provide customer assistance. We also use this data to provide aggregate analysis and business intelligence that allows us to run our business, safeguard it, make educated decisions, and report on its performance.

  • Customer Surveys 

We may conduct consumer surveys on a regular basis. Our consumer surveys are completely voluntary. However, we encourage our users to take part in these surveys because they provide us with valuable information that allows us to enhance the types of services we offer and how we deliver them to you. Your personal information, if submitted, will be kept private, even if the survey is carried out on our behalf by a third-party service provider.

  • Testimonials

In connection with your use of the Services, you may provide us with a written or verbal endorsement of our Services (“Endorsement”). The Endorsement will be a first-hand description of your experience using our Services, and we may use it to promote our Services in-person, in print, online, and in any other media at our discretion. We reserve the right to change the Endorsement for brevity or other reasons, as long as it is consistent with your original Endorsement. In connection with our use of your Endorsement, you hereby agree that we may publish the Endorsement using your first name, last initial, home state, voice or likeness, and/or contact information. If you want us to cease using your Endorsement at any time, simply contact us at

  • Social Media

Social media capabilities (such as the Facebook “Like” button) are available on our website. These features may gather your IP address and the page you are currently viewing on our website, as well as set a cookie to enable the feature to function properly. Social media widgets and features may be hosted by a third party or directly on our website. The privacy policies of the companies that provide these features govern your interactions with them.


  • Third-Party Accounts

If you want to link our Services to a third-party account, we will obtain information about that account, such as your authentication token from the third-party account, to approve linkage. If you want to limit the information available to us, go to the privacy settings of your third-party accounts to learn about your alternatives.

  • Third-Party Partners

We may also receive publicly available information about you from third-party partners and combine it with information we already have about you. We do this to better serve you, to adapt our products and services to you, and to provide you with opportunities to acquire products or services that we believe may be of interest to you.


Our clients may gather personal data in connection with the Services we supply to them. Webhost24x7 customers control the personal data they gather, and Webhost24x7 will not use or disclose that personal data unless as allowed or instructed by the customer in the course of our provision of the Services. If one of our clients has responsibility over your personal data and you have concerns about how that data is managed, please contact that customer directly.


We use Personal Data to do business, provide information and support for products and services, better understand your requirements and interests, refine and develop our business, improve services, customize messages, and ensure that users of the Website and Services have a positive experience. We may, for example, use your information to:

  • Create new products, services, features, and functionality;
  • Communicate, communicate, and strengthen our relationship with you, either directly or through one of our partners, including customer support;
  • For compliance purposes, such as enforcing our Terms of Service or other legal rights, or as required by relevant laws and regulations or requested by any judicial process or governmental agency
  • Provide, operate, and maintain our Services;
  • Understand and analyze how you use our Services, as well as which products and services are most relevant to you.
  • Measure, analyze, and improve our products and services, the effectiveness of our Website (and linked websites), and our advertising and marketing.
  • Communicate with you on a regular basis about relevant promotions, significant updates, and other information regarding the services we provide;
  • Assist in identifying and communicating offers of products, programs, and services that may be of interest to you.
  • Personalize content and advertising;
  • Follow up on survey results. Webhost24x7 may also contact you to highlight the modifications made in response to your input.
  • Process your transactions;
  • Detects and prevents fraud and abuse of our services and systems.

Additionally, as part of our effort to keep you updated on the status of your service, we may, at our discretion, make reasonable efforts to contact you via various communication channels, including but not limited to email, SMS, phone, or any other available means, if your service is overdue or overdue.


We will only disclose your personal information to third parties if doing so is essential to fulfil your service request or fulfil a legal requirement. To protect your privacy, these third parties (and any subcontractors) are bound by data processing terms and conditions that prevent them from using, disclosing, or storing your personal information for any reason apart from the one for which they were hired (or without your approval).

Vendors and Service Providers 

For marketing and promotional purposes, including notifying you about product updates, software enhancements, special offers, and other information that may be of interest to you, we may share your personal information with third-party vendors and service providers who perform services on our behalf, such as helping to provide our Services.

Aggregate Information 

When allowed by law, we may use and share user information with our partners in an aggregated or de-identified form that does not directly or indirectly reveal your specific identity.

Targeted Advertising

We use an outside advertising network to serve you ads related to your use of our site and other sites, as well as the products you already possess. In order to provide you with advertising based on your browsing activities and interests and to measure advertising effectiveness, our advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Services and may otherwise collect or have access to information about such activities.

After a user leaves the Webhost24x7website, Webhost24x7 may employ third-party platforms to send the user web-based and email-based advertisements for Webhost24x7 services. Webhost24x7 and its advertising partners honour “opt out” signals transmitted by a user’s web browser, through the “unsubscribe” link in any promotional email, or by manually opting out of web-based adverts.


Webhost24x7 employs web analytics services to hone in on what works and what doesn’t for our clientele. These applications store permanent cookies in your browser so that you can be recognised as a unique user on our site. Only the service provider (in this case, Google for Google Analytics) will be able to access the information included in each cookie. Visit for more information on how to manage your privacy when using Google Analytics.

Business Transfers

In the event of a merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, we may disclose and otherwise transfer information to any potential acquirer, successor, or assignee in connection with such transaction.

As Required By Law and Similar Disclosures

As required by law, regulation, legal process, or government request, we may also disclose information to: (i) comply with the law, regulation, legal process, or government request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of possible violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property, or safety, our users, or the public. This includes sharing data with other businesses and organisations for anti-fraud and anti-spam purposes.

With Your Consent

With your permission, we may disclose some details.


The personal information at issue and the precise context in which we collect it will determine the legal basis for our collection and use of the personal information indicated above.

However, we will typically only collect personal information from you in the following limited circumstances: (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your agreement. We have a legitimate interest in running our Services and engaging with you as needed to deliver these Services, such as when answering your questions, enhancing our platform, conducting marketing, or investigating and preventing wrongdoing.

To the extent required by law or if necessary to protect your or another person’s essential interests, we may also gather personal information from you.

If we need your personal information to fulfil a legal obligation or to carry out a contract with you, we will let you know before you give us that information whether or not you are required to give us that information, and we will let you know what will happen if you choose not to give us that information.


The Services may provide you with access to other third-party services, such as by allowing you to click on links to such services from within the Services. Please be aware that we are not liable for the privacy policies and/or practices of any third-party services you choose to use.


Webhost24x7 takes the security of your data very seriously. We use a wide range of security technologies and procedures to prevent data breaches and other forms of abuse, manipulation, or loss. Safeguarding and securing the information we collect online includes, but is not limited to, the use of appropriate physical, technological, and administrative methods that are designed to ensure a level of security commensurate with the sensitivity of the data being processed. However, keep in mind that complete safety on the Internet is not a given.


When we no longer need to use, collect, or disclose your personal information to fulfil the purposes for which we originally collected it (such as to deliver a service you have requested) or when we are required by law, tax, or accounting regulations to destroy it.

Such instances may involve storage requirements:

  • required to comply with legal, contractual, or similar requirements that apply to our business activities; 
  • necessary for maintaining, resolving, defending, or enforcing our legal/contractual rights; or 
  • essential for keeping complete and accurate records of our business and finances.

Webhost24x7 will keep personal information for 30 days after a request to cancel service is received. This is necessary so that we may fulfill our contractual obligations.


Contacting us directly via mail is the simplest way to gain access to, read, amend, delete, or port your personal data (where available) or modify your subscription settings. Your request to delete your personal information will be honored only to the extent that it is no longer needed to provide the Services you have purchased or to comply with our legitimate business purposes or legal or contractual record keeping requirements. Even after you delete your Account, any public activity that appeared during the time it was active may remain preserved on our servers. 

If you request that we modify or delete any of your personal information from our records, we will use commercially reasonable efforts to first ascertain your identity. In case of a disaster, we may periodically archive or preserve the data you give us in accordance with backup procedures that are standard operating procedure. For the time being, Webhost24x7 may restrict your ability to access and correct your information in situations where doing so would compromise Webhost24x7’s ability to: comply with a legal obligation; investigate, make, or defend legal claims; disclose the personal information of a third party; breach a contract; or disclose trade secrets or other proprietary business information belonging to Webhost24x7 or a third party.


You can use some of the Services’ features without registering, and in doing so, we collect less data about you.

If you no longer wish to receive our promotional communications, you may opt out. If you’re interested, you can do so by completing the steps listed at the email’s conclusion. We may still contact you for administrative, operational, account-related, or similar reasons even if you opt out of receiving promotional emails from us.

You may usually block your browser from accepting new cookies or use cookies selectively by activating a setting that is available in many browsers. If you do not accept cookies, some of our Services’ features and customization settings may not function properly. You will still receive advertisements, but they will no longer be relevant to you personally.


No one under the age of thirteen will be permitted to acquire our Services. We do not knowingly collect information from, market to, or otherwise make available our Services to children under the age of 13. Webhost24x7 does not knowingly collect information from anyone under the age of 13, and users under the age of 13 are not permitted to use our Services in any way. Webhost24x7 will make commercially reasonable attempts to erase any personally identifiable information in its possession if it is discovered to have been acquired from a minor under the age of 13. If you have any knowledge or suspicion that a child under the age of 13 has provided us with any personal information, please get in touch with us immediately.


We may update this Privacy Statement at any time. To ensure that you are always aware of what data we collect, how we use it, and under what circumstances, if any, we disclose it, we will update this Privacy Policy and any other locations we consider relevant whenever we make material changes to our Privacy Policy. If we make any significant changes to our Privacy Policy, we will let you know by posting a notice on this website, sending you an email, or updating the terms of service page. Please revisit this page from time to time to stay apprised of any changes we may have made to our privacy policies.


Webhost24x7 is a corporation with a global reach. Personal data may be transferred outside of the country where it was initially obtained. Data protection rules in these countries may differ from those of the nation in which you gave the data. We will secure your personal information as specified in this Privacy Policy when we send it to other countries.

Contact Us

Please write to us at if there’s anything else you’d want to know about our Privacy Policy.